Zen and the Art of Change Management

Zen, a school of Mahayana Buddhism, emphasizesand moving on, nothing replaces emotional
experiential Prajna (wisdom and understanding ofawareness. For those golfers out there - you
the Buddha nature within). This wisdom anddidn't learn to golf by reading a book. You learn to
awareness are realized through meditation andgolf and become a better golfer by practicing.
mindfulness of daily experiences. Zen practitionersThe same philosophy holds true for becoming an
believe this provides insights which ultimately leadeffective change management practitioner - it
to enlightenment. Theoretical knowledge and thetakes practice.
study of religious texts are deemphasized in favorSo, back away from your journey and revisit
of direct, experiential realization through meditationyour experiences.
and practice.
Change management, a discipline that emphasizes1. THINK about what worked and didn't work with
managing the 'people side of change' hasa recent change.
similarities akin to Zen Buddhism. Wisdom and2. REFLECT on the objections and resistance you
understanding of change takes practice, reflection,experienced as a result of a change or the
observation, and mindfulness. Changeobjections and resistance you faced from others
management is a skill to be developed. For thoseduring a change you were trying to implement.
of you that have tried to meditate and quiet your3. STOP and BE MINDFUL of where people
mind, you know that it takes practice and youstruggled, where you struggled.
realize your mind is difficult to calm.4. REVISIT what you would do differently, what
There are plenty of change management texts,you would do again.
models, tools, and best practices, however,We all get moving so fast in today's world. What
assessing change, preparing for change, beingwould our world be like if we practiced slowing
aware of how you are experiencing change, beingdown, if we practiced stopping the empty
conscious of how others are perceiving change,chatter, if we practiced calming our minds? My
learning how to influence others to supportbet is that that we would live better lives, more
change are ALL aspects of being an effectivepeaceful lives. We would notice when compassion
change leader that takes practice and experience.is needed and when a firm decision to move
These insights don't come from reading a bookforward is needed. We would recognize why
on change management - although changepeople are resisting a change and what response
management books and research are useful inis meaningful. We would learn how to affect
gaining knowledge from those that have gonechange and be effective change leaders - a skill
before you - nothing replaces experience, nothingthat that our organizations, governments,
replaces making mistakes and learning from themcommunities, and families need more than ever.